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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MT McDowell

MT McDowell

October 5, 2024

5  out of  5
rating by MT McDowell
"We have been with Elizabeth for a number of years. She has always worked with us to make sure we receive value for our money, and without exception her and her staff have always been both extremely courteous as well as always informative. My husband and I wanted to thank Elizabeth for her awesome care ,consideration and of course awesome coverage we have with her State Farm agency."
We responded:
"Thanks so much MT for your review, We love having you and your husband as our clients. "
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Adam Chase

September 26, 2024

5  out of  5
rating by Adam Chase
"Great experience"
We responded:
"Thanks Adam, glad we could help you with your Life Insurance needs."
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Dave N

September 7, 2024

5  out of  5
rating by Dave N
"Very nice and great information"
We responded:
"Thanks Dave, nice talking to you. "
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R A

June 25, 2024

5  out of  5
rating by R A
"Robert was great in helping us to find affordable and great homeowners insurance We had a little issue since we were renovating, but Robert kept us updated and was very prompt and clear when we needed to do something. I would highly recommend this office for any insurance needs. We also have auto and motorcycle insurance through them."
We responded:
"Thank you so much."
Profile photo of Zabihullah Abubakr

Zabihullah Abubakr

June 20, 2024

5  out of  5
rating by Zabihullah Abubakr
"Amy L Kelly is the best!"
We responded:
"Thanks Zabihullah, we love having you back!"
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Glenn Sicari

May 7, 2024

5  out of  5
rating by Glenn Sicari
"Amy Kelly was professional, timely and helped with my needs. She is an excellent asset to the Old Forge State Farm branch. Thank you again Amy!!!"
We responded:
"Thanks Glenn - we are here for you"
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Jason Ritzie

May 7, 2024

5  out of  5
rating by Jason Ritzie
"I had an excellent experience dealing with Russel. He was very punctual and understanding with my work schedule. Russel saved me a lot of money by helping me switch my renters and auto insurance by bundling with State Farm. Wish I could give him 10 stars instead of 5. Thank you again Russel."
We responded:
"Thanks Jason, glad we could help"
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Gracelynn Williamson

May 1, 2024

5  out of  5
rating by Gracelynn Williamson
"Russell Lang was absolutely amazing. He was so kind and patient. He helped me get auto/homeowners insurance set up quickly and cheaper than I had been paying with previous insurance company for over 18 years. His service was professional and it was easy to go through the process."
We responded:
"Thank you Gracelynn, I'm glad Russell could help."
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Lee ann Fleming

April 22, 2024

5  out of  5
rating by Lee ann Fleming
"Amy Kelly, thank you so much for all of your help and getting back to me so quickly with my Home Insurance quote. You are very much appreciated. No matter when I call, you are always quick to respond."
We responded:
"Thank you so much for your kind words, Amy is one of a kind for sure."
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Joseph Mitchell

April 18, 2024

5  out of  5
rating by Joseph Mitchell
"Excellent agent She listens to your needs in order to achieve the best package and rates for you Very knowledgeable and easy to talk to!"
We responded:
"Thank you, Joseph. It's always a pleasure."
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Kathryn Racavich

April 15, 2024

5  out of  5
rating by Kathryn Racavich
"Amy was terrific setting me up for home and auto insurance. Keep up the great work. Friendly and pleasant to talk to."
We responded:
"Thanks so much for your kind words, it was a pleasure to be able to help you."
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Maria Conway

March 5, 2024

5  out of  5
rating by Maria Conway
"I've been a customer of State Farm for over 20 years and I am new to this office since being transferred over after Al Pianelli passed away. Amy had gone above and beyond to help me with my home owners insurance. Very nice, compassionate, and easy to work with. Thanks Amy"
We responded:
"Thank you, Maria, for your kind words, Amy is a great asset to our office."
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Chrissy M

February 27, 2024

5  out of  5
rating by Chrissy M
"I have to say Elizabeth and the office team as a whole has got to be by far the best agents I’ve ever had. Amy explained coverage thoroughly as well as answered any questions I had. She really was great !!Im very happy and have and will be referring State Farm!!"
We responded:
"Thank you Chrissy, Amy is really great. Happy we were able to help with your Auto Insurance needs."
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Charu Patel

February 24, 2024

5  out of  5
rating by Charu Patel
"Me and my dad went there for insurance for my kids. They both were really nice to us and explained nicely. They are nice and friendly. Thank you for all help. PATEL FAMILY.. 🙏"
We responded:
"Thank you so much for your kind review, it is always a pleasure working with your family."
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Vito Joseph

February 12, 2024

5  out of  5
rating by Vito Joseph
"Would Like To Share My Experience With State Farm and My Agent, Mrs Elizabeth Cavallin Rushefski and Her Staff. Very Polite , Very Friendly, Excellent Customer Service and Communication! StateFarm is and Always Have Been a Good neighbor To Me and They always there when I need help with ANYTHING! Mr. V. J. Rinaldi"
We responded:
"Thank you so much Vito and Denise, loved having you in for your policy review. "
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Jason Belack

January 31, 2024

1  out of  5
rating by Jason Belack
"Six calls in less than 24 hours after getting a quote online - blocked the number and will never do business with someone who spams that hard."
We responded:
"Hi Jason, I'm sure you got 6 or more calls from insurance providers once you submitted a request for quote online, but it sure wasn't from this office alone, and definitely not a spam since you requested it. A phone number is not required when you request a quote from State Farm, when you put your contact information online you are opening yourself to people working hard on a very competitive industry to get your business. Next time just call your local office and request a quote, then you'll be sure not to get any calls from anyone else. "
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Stephan Jacob

January 23, 2024

5  out of  5
rating by Stephan Jacob
"With Elizabeth and her team you will always receive the best advice and customer service. They have has the experience and the knowledge to make the most challenging needs a breeze. Thank you Elizabeth and team."
We responded:
"Thank you Stephan, it's always a pleasure, we are here for you."
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trainwreck613

January 11, 2024

5  out of  5
rating by trainwreck613
"Robert and Russel are wonderful employees for upper management when you see this also anybody that doesn’t have quality insurance it’s ok stop in and talk to them these aren’t the kind of people that just want to take your money like USAA genuinely everyone here only cares about providing you with the best and affordable coverage and if you don’t believe me stop in and say hi God bless everyone there in the office and God bless everyone who sees this review"
We responded:
"Thanks so much for your great review, Casey. Much appreciated, we are here for you when you need us. "
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DeVonte Singh

January 9, 2024

5  out of  5
rating by DeVonte Singh
"Russel is the man. He absolutely helped me out. Great voice. Super helpful. He definitely got me the best quote and explained everything is phenomenal detail."
We responded:
"Thank you DeVonte - happy to have you back"
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Troy F.

January 9, 2024

5  out of  5
rating by Troy F.
"Awesome ppl"
We responded:
"Thanks so much Troy, it was a pleasure having you in today, loved the pic of your Cockatoo."
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Joshua Woolaver

January 8, 2024

5  out of  5
rating by Joshua Woolaver
"Amy was crucial in helping me find an Insurance policy that works well for me. Her customer service was and is top notch, and she is a valuable asset to the State Farm team. I would highly recommend anyone looking for Insurance to contact the office located on Main Street in Old Forge."
We responded:
"Thanks so much Joshua, Amy is a great team member and greatly appreciates the review."
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scott pleickhardt

December 22, 2023

5  out of  5
rating by scott pleickhardt
"great people great price"
We responded:
"Thanks Scott, happy to be able to help"
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Dave Shuta

December 13, 2023

5  out of  5
rating by Dave Shuta
"Worked with Russ Lang to get quotes on auto and home policies. He was knowledgeable, forthcoming and didn’t try to sell me something that I don’t need or want. He saved me about 35% between the 2 policies with the same or better coverage. Couldn’t be happier! Thanks Russ!"
We responded:
"Thanks Dave, glad we could help"
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john morris

December 6, 2023

5  out of  5
rating by john morris
"Awesome 100%"
We responded:
"Thanks John, Happy Holidays "
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Ellois Grant

December 5, 2023

5  out of  5
rating by Ellois Grant
"I am very satisfied with the service of this office. Everyone was professional and knowledgeable. My husband and i decided, that we wanted life insurance. We had the opportunity to speak with, Robert Ellis. He took his time to explain everything to my husband and I. And made sure that we made the right choice for us. I would recommend this office to anyone. Very good customer service. Keep up the good job everyone."
We responded:
"Thank you so much for your kind words, we are here for you all the way. Have an awesome Holiday Season."